Craft & Quilt Melbourne – Exhibitor Information

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Why Exhibit?

The Craft & Quilt Fair has stayed relevant for 25 years and continues to adapt and adopt as the market evolves.

Exhibitions are the only platforms that put you face to face with thousands of qualified customers, giving you greater influence in their decision-making process and the opportunity to show your company’s benefits.

Exhibitions are the most cost effective and time efficient method for marketing your products and services, offering a personal and interactive environment to meet potential customers.

Exhibitions are:

  • A cost effective, focused environment for you to connect with new buyers and develop relationships with existing customers
  • A proven formula to market sell and promote your products and services to mass numbers of qualified buyers.
  • The opportunity to gain instant feedback and insight into the needs of your customers
  • A unique way to generate leads and create a database of potential customers for future marketing
  • The perfect launch platform for new products and services
  • The source of a qualified audience that has passed a stringent set of guidelines in order to attend.

Easy as 1, 2, 3

  1. Contact the Craft Sales Team

A dedicated team covering sales, marketing, PR, customer service, design and logistics works hard to make exhibiting easy for you, and to bring the largest possible qualified visitor audience to our events.

  1. Book Your Stand

Our events can accommodate many different needs and budgets… all you have to do is ask! Extra services you might need (such as power, extra lighting, furniture, etc) can be ordered through our Exhibitor Services Kit.

  1. Promote Your Presence with Unique Opportunities

There are any number of opportunities for you to gain additional exposure at the Stitches & Craft Show through workshops, presentations or PR. Take advantage – it’s easy!

PLUS! We also have books, newsletters and web tips with advice and information on making the most of your event participation – perfect for new exhibitors and ideal for established exhibitors who need a refresher.

Don’t miss out-book your space now! Contact our friendly Craft Sales Team!

Zac Fitz-Roy – Operations Manager

02 9452 7575   D 02 9452 7570   E zac.fitzroy@expertiseevents.com.au

Georgia Glaister – Event Consultant

02 9452 7575   D 02 9452 7536   E georgia.glaister@expertiseevents.com.au

Contact us at 02 9452 7575 or craft@expertiseevents.com.au

General Information

Forklift

The hire of trolleys and/or forklifts should be organized prior to going onsite.

For bookings and hire charges contact our appointed freight company DB Schenker for Sydney T: Sydney – (02) 9333 0333 and for all other cities
(03) 9344 9500. Forklift Services are not available outside the hours of 10:00am – 5:00pm unless prior arrangements have been made.

Storage

Exhibitors should make provision for offsite storage of surplus products or packing materials for the duration of the exhibition, as storage space is not specifically provided on our exhibition plan. From time-to-time, surplus space on the exhibition floor may arise, however, this space is not guaranteed, and exhibitors should not have an expectation of storage space, based upon it being available at a previous exhibition.

Cleaning

Basic stand cleaning will be provided. This will be done at night and we ask for co-operation in keeping your stand as tidy as possible. Rubbish should be bagged or boxed up and placed in the aisle at the front of your stand for removal at the end of each day. Excess rubbish removal and cleaning will be charged at the contractor’s rates. Some venues do supply recycling bins and we recommend you use these when disposing of rubbish. Any costs associated with excess rubbish removal will be passed on to the Exhibitor concerned. If you have any questions in relation to excess rubbish removal, please ask the Expertise Events onsite Event Planner. Please note stands which are covered up (i.e. using ‘Cover Ups’ on their stand) will only be cleaned around the outside.

First Aid

If a visitor or exhibitor happens to injure/ have an accident, best to call for security or a member of staff from expertise must be notified.

All incidents must be documented for insurance purposes.

Getting There

VENUE ADDRESS

Melbourne Convention & Exhibition Centre

2 Clarendon Street, South Wharf, VIC 3006

PARKING

Parking at the MCEC is available in the Basement Car Park. Enter via Normanby Road. Please check the venue website for current rates.

LOADING AREA

Loading Dock – enter off Normanby Road Southbank Victoria 3006. Please note there is a 30min load/unload limit for all cars. For the purpose of move in and move out, exhibitors and display contractors can drive directly onto the loading dock area. No vehicles may be parked in the loading dock and deliveries should be unloaded/loaded as quickly as possible to avoid delays. Whilst on the loading dock and in the venue you will be required to observe and comply with Work Health & Safety Rules including enclosed shoes and safety vest.

Accommodation: 

There are many options available and Expertise Events has negotiated with Ozaccom to make booking accommodation easy for visitors and exhibitors. Simply click here or call 1800 814 611 (Australian Toll Free) or +61 7 3854 1611 or email ozaccom@ozaccom.com.au for more information

Exhibitor Services

Service Supplier Category Service Supplier Website Service Supplier Contact Information
Venue, Security,
Cleaning & Wifi/Internet

MCEC

T: 03 9235 8000
E: exservices@mcec.com.au
Furniture, Electrical Hire,
Stand & Walling
Requirements

Exponet

T: 02 9645 7000
E: esd@exponet.com.au
F: 02 9645 5300
Freight & Storage

Expo Logistics 

T: 1300 30 49 50
M: 0408 556 132
E: mstubbs@expologistics.com.au 

WIFI Internet
High speed FREE wireless internet is available throughout the internal areas of Melbourne Convention and Exhibition Centre.

Staff Badges
We provide printed badges for the staff working on your stand. There is an allocation of staff badges based on your stand size. Please see the allocation breakdown below. Your staff badges must be collected at the Help Desk when you arrive to set up your stand. They are not posted out prior.

  • Expertise Events will only provide badges when the full name (first and last given and surname) has been given.
  • Exhibitor badges are strictly non-transferable. Only the bearer of the badge is allowed into the exhibition. The Organiser and event Security reserve the right to ask for photo identification if necessary. Badge swapping is strictly forbidden and may result in jeopardising future participation.
  • All exhibitors will be required to have photographic identification issued under law, i.e. current Australian Drivers Licence or Passport and be carried with their exhibitor badge at all times. Please note the name on the staff badge must match the name on the photo identification.
  • Badges are only valid for access by exhibitors participating in the exhibition. Event participation is governed by the conditions of entry. Expertise Events reserves the right to refuse entry at any time if the above conditions are breached and badges will be confiscated.
  • If you have staff who will be working on your stand, but trade under a different company name than yours, please indicate when ordering.
  • If you are unsure of who will be working on your stand prior to the deadline, please contact us and we will extend your deadline. (However, all badge names MUST be supplied prior to going onsite.)

Additional badges, above your allocation, lost badges, or badges ordered onsite will incur a fee of $90.00 (inc. GST) per badge.

Square Metres Quantity
Up to 6 2
6.5 to 12 4
12.5 to 18 6
18.5 to 24 8
24.5+ 12

Service Order Form
The Service Order Form includes the following compulsory items; public liability insurance, emergency contact details, company sign details and work health & safety.

Additional power, lighting and walling can be ordered from here as well as safety vests, cover ups and educational material.

Lighting & Power

Modular Package (With Fascia)
2 x 120 watt Spotlights are provided up to 17sqm and will be installed on a continuous track behind the fascia. No power is included in this package but can be ordered through the Stand Services Forms.

Modular Package (No Fascia)
1 x 300 watt Spotlight is provided up to 17sqm and will be installed on an arm off the rear wall. No power is included in this package but can be ordered through the Stand Services Forms.

Modular Package (3.4m High Walls)
1 x 300 watt Spotlight is provided up to 17sqm and will be installed on an arm off the rear wall. No power is included in this package but can be ordered through the Stand Services Forms.

Space Only Package
No lighting or power is included in this package but can be ordered through the Stand Services Forms.

Lighting allocation
Please see the table below outlining the number of spotlights you will receive depending on the size of your modular stand.

Lights included in package
Square Metres Quantity
Modular with Fascia No Fascia
Up to 17 2 1
18 – 26 4 2
27 – 35 6 3
36 – 44 8 4
45+ 10 5

Further Information & Pricing 

Important Notes

  • In compliance with strict venue regulations all leads and electrical items such as television sets, kettles, irons, hairdryers, computers, frying pans, power boards etc. must be tested and tagged by a certified electrician.
  • Due to the nature of electrical installations leads and distribution boxes may be present on some stands. Whilst we endeavour to set the plan to minimise this, it is something that we cannot change. If you have a floor or wall design that may be affected by the electrical distribution, please contact us in advance so we can check locations and provide solutions.

Connection & Consumption Fee
A connection and consumption fee covers the labour cost of connecting your electrical items as well as the electricity your stand will consume across the duration of the event.

You are only required to purchase ONE connection & consumption fee per stand, regardless of how many additional electrical items you choose to hire.

PLEASE NOTE:
Any major changes to your electrical and lighting requirements, once they have been installed on your stand, will result in an additional labour cost before the alterations are made.

We have produced the following items and kits to assist you have to the best possible outcome.

PREVENT EASY ACCESS TO YOUR STAND AND PRODUCTS …with these practical Cover-Ups.
Each Cover-Up measures 3m wide by 2.1m high.
Three hooks are supplied and Cover-Ups come ready to hang.
Your Cover-Up will be available to be picked up from the Help Desk onsite and is yours to keep.
Pre-Show COST: $40 (incl GST)
At the Expertise Events Help Desk onsite they will be $45
Safety vests are compulsory for ALL exhibitors on move in and move out days.

Your own vests may be used
Standard Safety vests are for sale for $10.00

These can be ordered through the Exhibitor Service Forms

  Access Times & Deadlines    
 Move In (All) Date Hours
Tuesday November 9th 4:00pm    8.00 pm
Wednesday November 10th 7:00am    8:00 pm
Event Day
(Exhibitor Open Hours)
Thursday November 11th 9:00am    4:00 pm
Friday November 12th 9:00am    4:00 pm
Saturday November 13th 9:00am    4:00 pm
Sunday November 14th 9:00am    4:00 pm
 
Event Days
(Exhibitor Open Hours)
Thursday November 11th 7:00am    5:00 pm
Friday November 12th 7:00am    5:00 pm
Saturday November 13th 7:00am    5:00 pm
Sunday November 14th 7:00am    4:00 pm
Move Out (All) Sunday November 14th 4:00pm    10:00 pm

Move In

All Exhibitors must be completed set up by 8:00pm, Wednesday November 10, 2021. It is vitally important that these finish times are strictly adhered to, to allow cleaners sufficient time to prepare the venue for the event opening. Work outside this time may incur a cleaning surcharge.

Move Out

  • All items must be removed from the wall by 7:00pm Sunday, November 14, 2021 to enable dismantling of stands to proceed.
  • All exhibits must be completely dismantled and removed from the hall by 10:00pm Sunday, November 14, 2021. Please help us by sorting rubbish and recycling categories, such as cardboard/paper, plastics and general waste. No onsite storage is available after this time. Goods not removed may be deemed rubbish and thrown out or removed by the appointed freight forwarder and all costs associated will be invoiced to the exhibiting company.
  • Dismantling of stands must not commence prior to the close of the exhibition. The organizer will advise exhibitors when the venue is cleared of the public and deemed a safe work environment.
  • Dismantling of stands must not commence prior to the close of the exhibition. The organizer will advise exhibitors when the venue is cleared of the public and deemed a safe work environment.
  • Staff, family and friends assisting exhibitors during move out will not be permitted access into the venue until after the event has closed. There will be no exceptions

Please Note:

All parties working within the venue (halls and loading dock) during the move in and move out of the event are required to wear a fluro safety vest and enclosed shoes at all times. Any exhibitor, contractor, subcontractor, staff or volunteer who is not wearing a safety vest will not be permitted entry. Safety vests are for sale in the Service forms or onsite at the Help Desk.
NO CHILDREN under the age of 15 are allowed onsite during the move in and move out period

Deliveries

Expertise Events, the venue and contractors will not accept responsibility for the safety of any display or product item delivered to the site. Nor will Expertise Events, the venue or contractors take delivery of such items on behalf of an exhibitor, unless prior arrangements have been made, to which no responsibility is accepted in doing so. If posting items to the venue, ensure they do not arrive prior to Tuesday November 9, 2021 otherwise they will not be accepted.

Onsite Support

Operations Manager Zac Fitz-Roy

P: 02 9452 7570

F: 02 9975 3707

E: Zac.fitzroy@expertiseevents.com.au

Senior Event Delivery Coordinator Nicholas Fewtrell

P: 02 9452 7576

F: 02 9975 3707

E: Nicholas.Fewtrell@expertiseevents.com.au

Event Delivery Coordinator Heather Ward

P: 02 9452 7524

F: 02 9975 3707

E: Heather.Ward@expertiseevents.com.au

Event Help Desk

Look for a friendly Expertise Events staff member at the Event Help Desk to assist with your onsite needs. The Help Desk is usually located at the entrance to the event (consult your floor plan for an exact location). When you first arrive to set up, head to the Event Help Desk to collect your exhibitor badges and welcome pack. During the event if you require any assistance, please direct your enquiries through to the Event Help Desk. Our contact number onsite from Monday, November 9 is 0488 139 461.

Help Desk Daily Open Times

Tuesday, November 9: 4pm – 6pm

Wednesday, November 10: 7am – 6pm

Thursday, November 11: 7am – 5pm

Friday, November 12: 7am – 5pm

Saturday, November 13: 7am – 5pm

Sunday,  November 14: 7am – 4pm

The Event Help Desk offers products to help with the set up and management of your stand including items such as velcro, packing tape and stationery. Selected first aid supplies are also available from the Help Desk.

Public Liability Insurance

  • Whilst Expertise Events will provide security during the exhibition, due to the size of the space and number of people involved, security is everyone’s responsibility. Neither Expertise Events nor the venue shall be held accountable or liable for any damage, loss, harm or injury to any person or any property at the exhibition, however caused.
  • Exhibitors are required to ensure that they have a minimum of $10,000,000 worth of Public Liability Insurance in respect of bodily injury to persons, or property damage, as per Clause 16(b) of the Exhibitor Contract. This refers to damage or injury caused to visitors on or in the vicinity of an exhibition stand.

Expertise Events has retained the services of an insurance broker to provide Public Liability coverage for a cost of $151.00 (inc GST), based on a limit of indemnity of $10 million. This can be ordered through the Service Forms. Public Liability covers injury to a third party or damage to property, while on or in the vicinity of your stand, up to a limit of $10 million per claim. It also covers such injury or damage caused by property that has been sold or given away from your stand. This coverage is up to a limit of $10 million in total for claims over the covered period. The insurance has an effect from the first day of move into the final day of move out. If your normal business insurance only covers your stock at your normal place of business, you should consider taking additional insurance to cover your stock from the time your goods are dispatched to the exhibition until it is returned to your premises.

Exhibitor Services

Service Supplier Category Service Supplier Website Service Supplier Contact Information
Venue, Security,
Cleaning & Wifi/Internet

PCEC

T: +61 8 9338 0300
E: info@pcec.com.au
Furniture, Electrical Hire,
Stand & Walling
Requirements

Perth Expo

T: 08 9475 2022
E: info@perthexpo.com.au
F: 08 9478 3165
Freight & Storage

DB SCHENKER
T: Sydney – (02) 9333 0333
Melbourne – (03) 9344 9500
All other cities please contact Melbourne no.
E:  au.dl.mel.feslau@dbschenker.com

WIFI Internet
High speed wireless internet is available throughout the internal areas of Perth Convention and Exhibition Centre. Exhibitors can purchase individual wireless internet connections using an Internet Order Form, a copy of which is available from you’re Perth Convention and Exhibition Centre Event Manager.

Staff Badges
We provide printed badges for the staff working on your stand. There is an allocation of staff badges based on your stand size. Please see the allocation breakdown below. Your staff badges must be collected at the Help Desk when you arrive to set up your stand. They are not posted out prior.

  • Expertise Events will only provide badges when the full name (first and last given and surname) has been given.
  • Exhibitor badges are strictly non-transferable. Only the bearer of the badge is allowed into the exhibition. The Organiser and event Security reserve the right to ask for photo identification if necessary. Badge swapping is strictly forbidden and may result in jeopardising future participation.
  • All exhibitors will be required to have photographic identification issued under law, i.e. current Australian Drivers Licence or Passport and be carried with their exhibitor badge at all times. Please note the name on the staff badge must match the name on the photo identification.
  • Badges are only valid for access by exhibitors participating in the exhibition. Event participation is governed by the conditions of entry. Expertise Events reserves the right to refuse entry at any time if the above conditions are breached and badges will be confiscated.
  • If you have staff who will be working on your stand, but trade under a different company name than yours, please indicate when ordering.
  • If you are unsure of who will be working on your stand prior to the deadline, please contact us and we will extend your deadline. (However, all badge names MUST be supplied prior to going onsite.)

Additional badges, above your allocation, lost badges, or badges ordered onsite will incur a fee of $90.00 (inc. GST) per badge.

Square Metres Quantity
Up to 6 2
6.5 to 12 4
12.5 to 18 6
18.5 to 24 8
24.5+ 12

Service Order Form
The Service Order Form includes the following compulsory items; public liability insurance, emergency contact details, company sign details and work health & safety.

Additional power, lighting and walling can be ordered from here as well as safety vests, cover ups and educational material.

Lighting & Power

Modular Package (With Fascia)
2 x 120 watt Spotlights are provided up to 17sqm and will be installed on a continuous track behind the fascia. No power is included in this package but can be ordered through the Stand Services Forms.

Modular Package (No Fascia)
1 x 300 watt Spotlight is provided up to 17sqm and will be installed on an arm off the rear wall. No power is included in this package but can be ordered through the Stand Services Forms.

Modular Package (3.4m High Walls)
1 x 300 watt Spotlight is provided up to 17sqm and will be installed on an arm off the rear wall. No power is included in this package but can be ordered through the Stand Services Forms.

Space Only Package
No lighting or power is included in this package but can be ordered through the Stand Services Forms.

Lighting allocation
Please see the table below outlining the number of spotlights you will receive depending on the size of your modular stand.

Lights included in package
Square Metres Quantity
Modular with Fascia No Fascia
Up to 17 2 1
18 – 26 4 2
27 – 35 6 3
36 – 44 8 4
45+ 10 5

Further Information & Pricing 

Important Notes

  • In compliance with strict venue regulations all leads and electrical items such as television sets, kettles, irons, hairdryers, computers, frying pans, power boards etc. must be tested and tagged by a certified electrician.
  • Due to the nature of electrical installations leads and distribution boxes may be present on some stands. Whilst we endeavour to set the plan to minimise this, it is something that we cannot change. If you have a floor or wall design that may be affected by the electrical distribution, please contact us in advance so we can check locations and provide solutions.

Connection & Consumption Fee
A connection and consumption fee covers the labour cost of connecting your electrical items as well as the electricity your stand will consume across the duration of the event.

You are only required to purchase ONE connection & consumption fee per stand, regardless of how many additional electrical items you choose to hire.

PLEASE NOTE:
Any major changes to your electrical and lighting requirements, once they have been installed on your stand, will result in an additional labour cost before the alterations are made.

We have produced the following items and kits to assist you have to the best possible outcome.

PREVENT EASY ACCESS TO YOUR STAND AND PRODUCTS …with these practical Cover-Ups.
Each Cover-Up measures 3m wide by 2.1m high.
Three hooks are supplied and Cover-Ups come ready to hang.
Your Cover-Up will be available to be picked up from the Help Desk onsite and is yours to keep.
Pre-Show COST: $40 (incl GST)
At the Expertise Events Help Desk onsite they will be $45
Safety vests are compulsory for ALL exhibitors on move in and move out days.

Your own vests may be used
Standard Safety vests are for sale for $10.00

These can be ordered through the Exhibitor Service Forms